Privacy Policy

Effective date: September 26, 2026

This Privacy Policy (“Policy”) describes how Medicare Benefits Care and its partners (“we,” “us,” or “our”) collect, use, disclose, and protect personal information when you visit medicarebenefitscare.com (the “Site”), submit a form, call us, or otherwise interact with us about Medicare-related insurance products and services.

We operate the Site as licensed insurance professionals and/or authorized marketing representatives. We are not Medicare, the Centers for Medicare & Medicaid Services (CMS), or any government agency.

1. Information we collect

We may collect the following categories of information:

• Identifiers and contact information: name, email address, telephone number, mailing address, state, and ZIP code.
• Medicare-related inquiry information: information you choose to provide about your Medicare interest (for example, turning 65, plan type interest, or questions in free-text fields).
• Communications: content of messages you send us, call recordings or notes where permitted by law, and records of emails or texts related to your request.
• Consent records: records showing whether you agreed to our Terms, this Policy, and marketing contact preferences.
• Technical and usage data: IP address, browser type, device identifiers, referring URLs, pages viewed, and approximate location derived from IP address, collected through server logs and, if enabled, analytics or similar tools.

We collect information directly from you when you submit forms or contact us, automatically when you use the Site, and from service providers that support our operations.

2. How we use information

We use personal information to:

• Respond to your requests for Medicare plan information and follow up by phone, email, or text when you have provided consent.
• Connect you with a licensed insurance agent, agency, or representative authorized to discuss Medicare Advantage, Medicare Supplement (Medigap), and/or Prescription Drug Plan options.
• Operate, maintain, and improve the Site and our marketing programs.
• Comply with legal, regulatory, and contractual obligations (including insurance marketing and licensing requirements).
• Detect, prevent, and address fraud, security issues, and misuse of the Site.
• Enforce our Terms & Conditions and protect our rights and users.

3. How we share information

We may share personal information with:

• Licensed agents and partners who assist with your request or may contact you about Medicare-related products, subject to your consent where required.
• Field Marketing Organizations (FMOs), agencies, and affiliated entities that support appointment, compliance, and lead routing.
• Insurance carriers and general agents when necessary to provide quotes, enrollment assistance you request, or policy servicing you authorize.
• Service providers (hosting, CRM, form processing, email/SMS delivery, analytics, and call-tracking vendors) that process data on our behalf under contractual confidentiality and security obligations.
• Professional advisors (legal, compliance, accounting) as needed.
• Regulators, courts, and law enforcement when required by law, subpoena, or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to applicable law.

We do not sell your personal information for money. We do not share personal information for cross-context behavioral advertising unless we describe that practice separately and provide any required opt-out. If our use of certain analytics or advertising tools is considered “sale” or “sharing” under state law, we will update this Policy and provide applicable opt-out mechanisms.

4. Telephone, text, and email communications

If you provide consent on our forms, you agree that we and our partners may contact you at the phone number and email address you provide, including through automated telephone dialing systems, prerecorded or artificial voice messages, and text messages, about Medicare Advantage, Medicare Supplement, and/or Prescription Drug Plans. Message and data rates may apply. Consent is not a condition of purchase. You may revoke consent by following opt-out instructions in a message, by requesting opt-out when speaking with an agent, or by contacting us using the information in Section 13.

5. Cookies and similar technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to remember preferences, measure Site performance, and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Your choices and privacy rights

Depending on where you live, you may have rights to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of personal information, subject to legal exceptions.
• Opt out of marketing calls, texts, or emails.
• Opt out of certain sales or sharing of personal information where applicable state law provides that right.
• Limit use of sensitive personal information where applicable state law provides that right.
• Not be discriminated against for exercising privacy rights.

To submit a privacy request, email info@medicarebenefitscare.com or call (949) 529-8053. We may verify your identity before responding. Authorized agents may submit requests where permitted by law.

7. State-specific notices

California residents: We describe our collection, use, and disclosure practices in this Policy. California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including the right to know, delete, correct, and opt out of sale/sharing as defined by law. To exercise rights, contact us as described in Section 6.

Nevada residents: You may submit a verified request to opt out of the sale of covered information under Nevada law by contacting us as described in Section 6. We do not currently sell covered information as defined by Nevada Revised Statutes Chapter 603A.

Residents of other states with comprehensive privacy laws may have similar rights; contact us to inquire.

8. Data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to service your request, maintain business records, comply with legal and regulatory requirements (including insurance and marketing recordkeeping), resolve disputes, and enforce agreements. Retention periods vary based on the type of information and our legal obligations.

9. Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s privacy

The Site is intended for adults interested in Medicare or Medicare-eligible individuals. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us and we will take appropriate steps to delete it.

11. Third-party websites

The Site may link to third-party websites (for example, Medicare.gov or carrier sites). We are not responsible for the privacy practices of those sites. Review their policies before providing information.

12. Changes to this Policy

We may update this Policy from time to time. The effective date at the top indicates when the Policy was last revised. Material changes will be posted on this page. Continued use of the Site after changes means you accept the updated Policy.

13. Contact us

Medicare Benefits Care and its partners
7260 West Azure Drive, Suite 140-212
Las Vegas, Nevada 89130
Email: info@medicarebenefitscare.com
Phone: (949) 529-8053 · TTY users: dial 711